Privacy Policy

Information we collect: When you sign in or reserve an order, Smokie Decals processes your email address, your mobile number on file with your loyalty account, loyalty account identifier and account details, pickup name, order items, pickup notes, and order status. We also receive basic technical information needed to operate and secure the site.

How we use it: We use this information to find your existing in-store loyalty account, verify access, prepare and manage pickup orders, verify age and identity where required, email you the one-time sign-in codes you request, prevent misuse, and respond to requests. Your email address is used to send sign-in codes and is not used for marketing. Staff may link your email to your membership after verifying you in store. We keep phone numbers on membership records so staff can look up your account.

Service providers: We share the information necessary to deliver these services with providers that support our loyalty lookup, website and order records, and email delivery. They receive only what is needed for the service, such as your email address and the content of a sign-in code email.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.

SMS opt-in data and consent will not be shared with third parties for their marketing purposes.

Cookies and local storage: The site uses browser storage to remember your bag and maintain your signed-in session. Necessary browser data also helps keep the site working and secure.

Payment and pickup: Orders are reserved online for in-store pickup. No payment or card details are collected through this website; you pay in person when you collect your order.

Your choices and questions: To ask what information we hold about you, request a correction or deletion, or ask about sign-in or privacy, contact us at oursmokeny@gmail.com. We may need to keep information required to manage an order or meet legal obligations.